Roll96 takes the protection of your personal data seriously. This document transparently explains how we collect, use, store, and protect your information as a user of our platform.
The six core pillars of roll96's privacy policy that ensure your personal information remains safe and in your control at all times.
All data transmitted between your device and roll96 servers is protected using SSL 256-bit encryption — the same technology used by leading banking institutions worldwide. No third party can intercept your information during transmission.
Roll96 has never and will never sell, rent, or trade your personal data to any third party for marketing purposes. Your information belongs to you — we only use it to operate and improve our services.
Your data is stored on servers equipped with multi-layered access controls, 24/7 security monitoring, and regular backups. Only authorised roll96 staff with a legitimate operational need may access users' personal data.
You have the full right to access, correct, or request the deletion of your personal data at any time. Through your account settings or by contacting our support team, you can easily manage your privacy preferences.
Roll96 uses cookies solely to improve the user experience and does not use third-party cookies for hidden advertising purposes. You can manage your cookie settings through your browser at any time without affecting the core functionality of the platform.
The roll96 privacy policy is drafted in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). We ensure that all our data processing practices comply with local legal requirements to protect your rights as a user in Malaysia.
Roll96 ("we", "our platform") values the privacy of every user who registers and uses our services. This Privacy Policy explains in detail how we collect, process, store, and protect your personal data when you use the roll96 platform at roll96.app.
This document applies to all users of the roll96 platform, including registered players, website visitors, and anyone who interacts with our services through any device or channel. By using the roll96 platform, you consent to the practices described in this Privacy Policy.
This Privacy Policy should be read together with Terms and Conditions roll96. In the event of any conflict between these two documents on matters of privacy, this Privacy Policy shall prevail.
We collect the information necessary to provide, operate, and improve roll96's services. The types of data we collect are as follows:
| Data Category | Example Information | Collection Method |
|---|---|---|
| Identity Data | Full name, date of birth, identification card number, identification card image | Registration form, KYC process |
| Contact Data | Email address, phone number, residential address | Registration form, account profile |
| Financial Data | Bank account number, bank name, deposit and withdrawal transaction records | Payment processing, KYC |
| Technical Data | IP address, device type, browser, operating system, time zone | Automatically during platform usage |
| Gaming Activity Data | Wagering records, game history, account balance, bonuses used | Automatically during gaming activity |
| Communication Data | Support chat records, emails sent to us, feedback | Direct communication channels |
We do not collect sensitive personal data such as health information, religious beliefs, or political views unless required by law. All data collection is conducted on the basis of consent and contractual necessity.
The personal data we collect is used solely for legitimate, stated purposes. The following are the primary purposes for which roll96 uses your data:
Roll96 does not sell, rent, or disclose your personal data to third parties for their own marketing purposes. However, in operating our services, we may share your data with the following parties under strict terms:
All third parties that receive roll96 user personal data are bound by data protection agreements that prohibit them from using such data for any purpose other than those specified. We only work with providers whose data security standards are equal to or higher than our own.
Roll96 uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions smoothly. The following are the types of cookies we use:
You can manage or delete cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of some parts of the roll96 platform. Session cookies are automatically deleted when you close your browser, while persistent cookies will remain until their expiry date or until manually deleted.
We continually invest in our security infrastructure to ensure your personal data is always protected. Our technical and organisational security measures include:
While we take all reasonable steps to protect your data, no security system is completely foolproof. In the event of a data breach that may affect your rights or freedoms, roll96 will notify you and the relevant authorities within the timeframe required by law.
As a roll96 user and subject to applicable data protection laws, you have the following rights regarding your personal data:
You have the right to obtain a copy of the personal data we hold about you and to know how it is being used.
You may request the correction of any inaccurate or incomplete personal data in your account.
You may request the deletion of your personal data, subject to legally mandated data retention obligations.
You may object to the processing of your data for direct marketing purposes at any time without providing any justification.
You have the right to receive your personal data in a machine-readable format for transfer to another service provider.
In certain circumstances, you may request that we restrict how we process your data while a dispute is being resolved.
To exercise any of the above rights, please contact the roll96 customer support team. We will process your request within 30 business days. In some cases, we may require identity verification before processing your request to ensure data security.
Roll96 retains your personal data for as long as necessary to fulfil the purposes stated in this Privacy Policy, or for as long as required by applicable laws and regulations.
In general, data retention periods are as follows:
When your personal data is no longer required, we will securely delete or anonymise it using methods that comply with industry standards.
The roll96 platform may contain links or integrations with third-party services such as payment providers and game developers. This Privacy Policy applies only to the roll96 platform and does not cover the privacy practices of those third parties.
Roll96 is not responsible for the content or privacy practices of any third-party websites or services. We encourage you to read the privacy policy of each third-party service you use. Our selection of third-party partners is made carefully to ensure they comply with comparable data protection standards.
Roll96 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, new legal requirements, or service improvements. Any significant changes will be communicated to you via:
We encourage you to review this Privacy Policy periodically. Your continued use of the roll96 platform after any changes take effect constitutes your acceptance of the latest version of this Privacy Policy. If you do not agree with the changes made, you have the right to close your account and request the deletion of your personal data.
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, the roll96 Data Protection Officer team is ready to assist you.
You can reach us through the following channels:
For inquiries regarding your data rights, please include "Data Rights Request" in the subject line of your message so it can be directed straight to the responsible team. We are committed to addressing all privacy inquiries thoroughly and within the stipulated timeframe. For frequently asked questions, please also visit the FAQ us.