Terms and Conditions roll96

These Terms and Conditions ("Agreement") constitute a binding agreement between you ("User") and roll96 ("Platform", "us", "company"). By accessing, registering, or using any part of the roll96 platform, you confirm that you have read, understood, and agreed to be bound by this Agreement.

This agreement covers all services provided by roll96, including but not limited to slot games, live casino, sports betting, bingo, and any platform features to be introduced in the future. Continued use of the platform after any amendments are made will be considered acceptance of the revised terms.

Roll96 reserves the right to update, amend, or replace any part of this Agreement at any time. Notification will be provided via registered email or in-platform notifications. It is your responsibility to review this Agreement periodically.

To register and use the roll96 platform, you must meet all of the following eligibility requirements without exception:

• Aged at least 18 years old on the date of registration.
• Acting as an individual on your own behalf, and not as an agent or trustee for any third party.
• Not residing in a jurisdiction that prohibits online gambling.
• Never had an account terminated by roll96 previously due to fraud or terms violation.
• Not listed on any active self-exclusion list at roll96 or any related platform.

Roll96 reserves the right to request proof of eligibility from any user at any time. Failure to provide sufficient proof within the stipulated timeframe may result in account suspension or closure.

Each user is only permitted to hold one (1) registered account at roll96. Multiple account registrations — whether using the same or different information — are strictly prohibited and constitute a serious violation of these terms.

During registration, you are required to provide accurate, complete, and up-to-date information including your full name, date of birth, email address, and a valid phone number. False or inaccurate information is grounds for immediate account closure.

You are fully responsible for:

• Keeping your password and login credentials confidential.
• Ensuring no third party has access to your account.
• Notifying roll96 immediately if you suspect any unauthorised activity on your account.
• Updating your personal information if any changes occur.

Roll96 is not liable for any losses arising from your failure to protect your login credentials, as long as we are not involved in the security breach.

Roll96 supports a wide range of payment methods suited for Malaysian players, including DuitNow, instant bank transfers, major e-wallets, and selected cryptocurrencies. All transactions are processed using 256-bit SSL encryption to ensure the security of your funds.

Deposit Requirements:

• The bank account or e-wallet used for deposits must be registered under the same name as your roll96 account.
• Third-party deposits are not accepted and will be returned minus any processing charges.
• Minimum and maximum deposit amounts vary by payment method and are stated on the deposit page.

Withdrawal Requirements:

• Withdrawals can only be made to a bank account or e-wallet registered under the same name as the roll96 account.
• KYC verification must be completed before the first withdrawal is processed.
• All bonus rollover requirements must be met before a withdrawal is processed.
• Roll96 targets withdrawal processing in under 15 minutes for most payment methods.
• In certain circumstances, processing may take up to 24 hours depending on internal verification.

Roll96 reserves the right to place a hold on withdrawal processing for security checks, KYC compliance, or investigation purposes if suspicious activity is detected on an account.

Roll96 offers a variety of bonuses and promotions to new and existing members. All bonuses are subject to specific terms and conditions stated in each promotional offer. The following general terms apply to all bonuses:

• Rollover Requirement: All bonuses have a rollover (wagering requirement) that must be met before a withdrawal is permitted. The rollover requirement is expressed as a multiple of the bonus amount (e.g. 20x means you must wager 20 times the value of the bonus).
• Validity Period: Each bonus has a set validity period. Bonuses that are unused or rollovers that are not completed within this period will expire automatically.
• One Bonus at a Time: By default, only one active bonus is permitted at a time. Registering for a second bonus before the rollover of the first bonus is completed may result in the cancellation of one of the bonuses.
• Bonus Abuse Prohibition: Any attempt to exploit or abuse the bonus system, including the use of multiple accounts or betting strategies deemed as abuse, will result in bonus cancellation and potential account closure.
• Right of Cancellation: roll96 reserves the right to cancel, modify, or terminate any promotional offer at any time without prior notice.

All games on roll96 use a Random Number Generator (RNG) that has been certified by an internationally accredited independent audit body, ensuring that every game outcome is genuinely random and fair.

The following are prohibited when using the roll96 platform:

• Using automated software, bots, or scripts to play or interact with the platform.
• Exploiting software bugs or system vulnerabilities to gain an unfair advantage.
• Colluding with other players to manipulate game outcomes (particularly in live table games).
• Any form of manipulation or tampering with betting outcomes.

In the event of a technical fault or system disruption during an active game session, roll96 will endeavour to resolve the issue fairly. roll96 management's decision in such cases is final. If a game result cannot be verified due to a technical disruption, roll96 reserves the right to void the round and refund the bet amount.

Any winnings obtained through illegitimate means, including bug exploitation or fraud, are null and void. roll96 reserves the right to confiscate such winnings and close the associated account without notice.

As part of roll96's commitment to platform security and compliance with anti-money laundering regulations, all users are required to complete the Know Your Customer (KYC) process before making their first withdrawal or when requested by our verification team.

Documents that may be required during the KYC process include:

• Self-Identification: Malaysian Identity Card (MyKad), passport, or other government-recognised identification document.
• Proof of Address: A utility bill, bank statement, or official document showing your name and current address (dated within the last 3 months).
• Payment Method Verification: A screenshot or statement confirming ownership of the payment method used.

The KYC process is typically completed within 24 to 48 hours after all required documents have been submitted. roll96 will notify you via email or platform notification once the process is complete.

Roll96 reserves the right to suspend or close a user account at any time without prior notice if there is reasonable cause, including but not limited to:

• Violation of any provision of these Terms and Conditions.
• Suspected fraud, money laundering, or other illegal activities.
• Multiple account registrations by the same individual.
• Providing false information during registration or the KYC process.
• Using the account for activities that are harmful to other users or the platform.
• Request by the relevant authorities.

Users who wish to voluntarily close their account may do so by contacting the roll96 customer support team. Prior to closure, all outstanding rollover requirements will expire and any eligible balance (not subject to any restrictions) will be returned to the registered payment method.

To the extent permitted by applicable law, roll96 and its affiliates, directors, employees, agents, and partners shall not be liable for:

• Any indirect, incidental, special, or consequential loss or damage arising from the use of or inability to use the platform.
• Service disruptions caused by factors beyond our control, including internet outages, third-party technical issues, or natural disasters.
• Losses arising from a user's failure to follow recommended security measures, such as password protection and two-factor authentication.
• Content or actions of third parties linked to the roll96 platform.

In all circumstances, roll96's maximum liability to any user shall not exceed the total amount deposited by that user in the 30 days preceding the liability claim.

Roll96 reserves the right to modify, amend, or update these Terms and Conditions at any time at our sole discretion. Significant changes will be communicated to users via:

• Email sent to your registered account email address.
• In-platform notification during your next login session.
• Announcements on the platform's homepage or news section.

Changes take effect on the date specified in the amendment notice. Continued use of the platform after the effective date constitutes acceptance of the revised terms. If you disagree with the amendments made, you must cease using the platform and contact our team to close your account.

Roll96 is fully committed to healthy and responsible gambling practices. We provide a range of self-control tools to help users maintain control over their gaming activity:

• Deposit Limit: Set daily, weekly, or monthly deposit limits based on what you can afford.
• Play Time Limit: Set session time limits to prevent excessive play.
• Account Pause: Take a temporary break from the platform for 24 hours, 7 days, or 30 days.
• Self-Exclusion: Exclude yourself from the platform permanently or for a set period.

Gambling should remain a form of entertainment, not a means to generate income or resolve financial problems. If you feel that your gambling habits are beginning to negatively impact your life, please contact our team or seek help from a relevant support organisation.

For more information on responsible gambling and available support resources, visit the Responsible Gaming ours.

If you have any questions, concerns, or feedback regarding these Terms and Conditions, the roll96 customer support team is available 24 hours a day, 7 days a week.

You can reach us via:

• Live Chat: Available directly on the platform, with an average response time of under 3 minutes.
• Email: [email protected] — we aim to respond within 2 business hours.
• Telegram: Contact roll96 via the official Telegram channel for immediate assistance.

Our team, fluent in both Bahasa Melayu and English, is ready to help you resolve any issue or answer questions about our platform. For frequently asked questions, please also visit the FAQ ours.